Privacy Policy

ETA is dedicated to conducting business with the utmost ethical standards and appropriate internal controls to safeguard your information. This Privacy Policy is applicable to all users of the Website and the Service. ETA's Terms of Service ("Terms") are integral to this policy, and are available at Term & Conditions. All terms defined in the Privacy Policy have the same meanings as outlined in the Terms. ETA upholds specific policies regarding your privacy.


  • Non-Personal Information : Information that is not personally identifiable, obtained automatically through your use of the Website or Service.
  • Personally Identifiable Information (PII) : Non-public, personally identifiable information obtained in connection with providing a product or service to you, including name, address, age, telephone number, etc.


  • When you access the Website, we collect Non-Personal Information such as browser type and IP address.
  • Personally Identifiable Information may be collected from various sources, including information provided by you, mobile device transmissions, and third parties.

Methods of Collection :

  • Registration : To become a Service user, you provide information like name, email, company details, and phone number. You acknowledge that this information is personal to you, and by creating an account on ETA Website, you may allow others, including ETA, to identify you and to allow to use the information in accordance with the Terms.
  • Customer Service : Information is collected when interacting with ETA's customer service for inquiries and issue resolution.
  • Third-Party Services : Information provided to third-party websites through the Service is collected by ETA. The terms and conditions of use and the privacy policies of such third-party websites that You provide information to through the Service will govern their use of such information. Any information You share with third party websites through the Website or the Service will be collected by ETA. ETA will use such information in compliance with this Privacy Policy.

Additional Collection Means :

  • Cookies : The Website may transmit a "cookie" to your computer, which is a small data piece sent to your browser from a web server and stored on your computer's hard drive. It's important to note that a cookie cannot read data from your hard disk or access cookie files from other websites, and it does not harm your system. Cookies enable us to recognize you as a user when you revisit the ETA Website using the same computer and web browser. We utilize cookies to identify the specific areas of our Website you have visited and analyze your usage patterns to enhance the overall user experience. This collected data aids in understanding how you navigate the Website. Additionally, we use this information to personalize the content you see on the Website. While most browser software can be configured to reject cookies, it's essential to be aware that rejecting our cookies may impact the functionality of the Website.
  • Web Beacons : ETA utilizes web beacons, pixels, anonymous ad network tags, and cookies to gather Non-Personal Information concerning your utilization of the Website, as well as the websites affiliated with selected sponsors and advertisers. This information is collected for the purpose of anonymous, aggregated auditing, research, and reporting for advertisers. Additionally, it aids in compiling data related to your engagement with special promotions or newsletters. The data obtained through Web Beacons enables us to statistically analyze information pertaining to our Website, Services, and those of our affiliated third parties. Importantly, our Web Beacons are exclusively employed for monitoring activity within the Website and the websites of our sponsors. We refrain from linking Non-Personal Information derived from Web Beacons to Personally Identifiable Information without your explicit permission. For non-registered visitors to the Website, the sole information collected pertains to Non-Personal Information through the utilization of cookies or web beacons.
  • Log Files, IP Addresses, and Device Information : In adherence to internet communication standards, upon your visit to the Website, we automatically receive information about the URL of the website you came from and the destination website when you leave ETA's Website. This includes the internet protocol ("IP") address of your computer or the proxy server you use for World Wide Web access, details about your computer operating system, web browser type, usage patterns, information about your mobile device (including UDID), and mobile operating system (if accessing the Website via a mobile device). Additionally, we capture data such as the name of your ISP or mobile carrier. ETA may also receive location data from third-party services or GPS-enabled devices you have authorized. As outlined in Section 2.D., ETA gathers information when you access third-party web pages through the Service. Importantly, the link between your IP address and personally identifiable information remains confidential and is not disclosed to third parties without your explicit permission, except as specified in Section 8. ("When We May Disclose Your Information"), detailed below.


ETA might collaborate with a third-party advertising network to showcase ads on the website or oversee our advertising across various sites. Our advertising partner utilizes cookies and web beacons to gather non-personally identifiable information regarding your engagements on the website and other platforms. This information is employed to deliver targeted advertisements tailored to your interests.


The Website and its Services incorporate Social Media Features, such as displaying a Twitter feed. These functionalities might gather your IP address, the specific page you are currently visiting on the website, and may implement a cookie to ensure the proper functioning of the feature. Social Media Features and Widgets are hosted either by a third party or directly on the Website. Your engagement with these features is subject to the privacy policy of the hosting company.


Our Privacy Policy does not extend to information you post from the Website onto third-party websites, given the public nature of such postings.


ETA employs and/or intends to use Personal Information for the following purposes: a. Operate and enhance the Website; Provide users with the Service and other requested products and services; Facilitate subscription processing, reviews, and analysis; Evaluate user interest and needs for Service improvement and offering additional products or services; Evaluate types of offers, products, or services provided to users and potential users; b. Track Service usage; c. Provide customer support; Communicate additional information of interest through email or other means, including special offers, announcements, and marketing materials; Send reminders, technical notices, updates, security alerts, and support/administrative messages; Provide advertisements through email messages; Manage everyday business needs, such as Website administration, forum management, fulfillment, analytics, fraud prevention, enforcement of corporate reporting obligations, compliance with the law, and adherence to Terms of Use.


The Website and/or Service may feature links to other websites. ETA disclaims responsibility for the actions, practices, or content of such linked websites. Users are responsible for verifying legal use and information usage with the corresponding website owner.


ETA may conduct online research surveys to gather feedback and opinions through email invitations. Information submitted in surveys, Personally Identifiable Information, is used solely for research purposes and not for sales solicitations.


ETA may combine Non-Personal Information provided through the Website with data from other users to create aggregate data disclosed to third parties. Aggregate information is non-identifiable and excludes personal contact information.


ETA will not disclose Personally Identifiable Information gathered on the Website unless explicitly agreed upon by the user or as outlined below:

  • Limited sharing with contractors and service providers for necessary functions, with safeguards to protect privacy.
  • Sharing as permitted by law, including credit reporting agencies, servicing companies, or in response to legal requirements or threats.
  • Users may opt-out of sharing certain information with contractors and service providers. Finally, while ETA may provide content and services through external websites, Personally Identifiable Information will not be disclosed without user consent.


The Website and Service employ security measures to protect personal data. User IDs and passwords are confidential, and users are advised not to share them. Compromised credentials should be reported to technical support.


In the event of a substantial ownership change, user information may transfer, remaining subject to the existing Privacy Policy.


This comprehensive Privacy Policy supersedes prior versions. Users agree to its terms with each use of the Website and/or Software. Material changes will be communicated, and continued use constitutes acceptance.


For privacy-related inquiries, contact our customer service department at

For any queries, reach out to us on our customer service number +918849497099 or via Email at : Weekdays: 24 hours, Weekends: 8 AM-12 AM (IST) except declared holidays, or write to us at our postal address: ETA Store, Sindhubhavan Marg, opp. Shilp Epitome, next to Nayara Petrol Pump, PRL Colony, Thaltej, Ahmedabad, Gujarat 380054.